Biography:
Heather Greene
RHIA, CIC, CDIP, CPMA, CPC
Managing Consultant at Health Care Performance Advisory Services
Heather is a member of the Health Care Performance Advisory Services division. Heather has nearly 20 years of experience in the healthcare industry, with extensive experience working in a variety of key healthcare information management (HIM) roles.
She assists hospitals in evaluating and improving their clinical documentation integrity (CDI) programs. She also helps hospitals and physician practices in increasing their net revenues and lowering denials through improved clinical documentation and coding integrity. She provides coding and documentation consulting and training to improve clinical documentation integrity and coding accuracy.
Heather is skilled at bringing trying information to life and incorporate relevant resources for clinical and administrative staff. Her presentation style is energetic, anecdotal and learner-focused, with a view not only to help participants improve their knowledge levels, but also enhance their willingness and ability to apply what they’ve learned in a practical setting.
As a conscientious member of the healthcare community, Heather regularly attends conferences, seminars and takes advantage of many opportunities to interact with other nationally recognized HIM and coding experts where she can stay on top of the ever-changing regulations that impact the industry. She is a member of American Health Information Management Association (AHIMA), American Clinical Documentation Integrity Specialists (ACDIS) and American Academy of Professional Coders (AAPC). She is currently on the CDI Summit Committee for AHIMA.
Heather is a graduate of Eastern Kentucky University, with a B.S. in Health Information Management and has a Master of Business Administration from Midway College. She is a Registered Health Information Administrator (RHIA), Certified Inpatient Coder (CIC), Certified Documentation Improvement Professional (CDIP) Certified Professional Medical Auditor (CPMA), and Certified Professional Coder (CPC). She also holds designations of Approved CDI and ICD-10-CM/PCS Trainer.
